Use the services of an electricity supplier? Do you pay your bills every month? Certainly yes. You probably do it automatically. After all, every month we have hundreds of bills lying on the table or in electronic form. We want to pay as quickly as possible and forget that our hard-earned money often disappears from our account - together with the next paid invoice. However, the Consumer Affairs Council recommends increased vigilance. Harsh words have been spoken about electricity suppliers in recent weeks. According to consumer reports and analyses, customers are cheated - especially on promotions. Fraud involves, among other things, the lack of specific information about a given promotion, its framework or subsequent fees. Trifle? Perhaps, but in the long term we are talking about large amounts.
Norway: Electricity Consumers Deceived - What's the Catch?
The State Consumers Council has overhauled electricity prices and contracts via the comparison service streampris.no. Now they believe that energy companies are systematically deceiving their customers. Consumer Council Director Inger Lise Blyverket believes that this cannot be the case and wants to take a closer look at how specific companies operate. Don't be fooled! What to pay attention to!
The Consumer Affairs Council highlights three key factors that may have a price catch:
- Energy companies hide price bonuses.
- The supplier does not specify the duration of promotional offers.
- The service provider itself transfers customers to a "more expensive subscription" without prior notification.
The lack of specificity on the market is the main problem…
To sum up. As it turns out, very often the promotions with which the supplier contacts the service recipient are not as attractive as they might seem. This is often a well-thought-out strategy. In addition, we must point out that the suppliers electric energy They boldly allow themselves to make such moves. Why? Competition in this field is negligible and practically non-existent. Electricity is a service that the customer must use. Therefore, he will be a customer of the service provider anyway.
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