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In Norway, there are over a hundred electricity suppliers to choose from and many different energy contracts with them.
What everyone should know
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Change of supplier
In most cases, you can freely change your supplier by contacting the new supplier and signing a contract with them. You can check prices in advance at Strømpris.no
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The right to withdraw from the contract
The consumer has a 14-day right to withdraw from the electricity purchase contract if the contract should be treated as a distance sale (usually a contract concluded by telephone or the Internet) or a sale outside the permanent place of business (usually the contract is concluded by means of sale). door-to-door). If the Consumer did not receive sufficient information about the right to withdraw from the contract before concluding the contract and/or did not receive a contract withdrawal form on a durable medium after concluding the contract (usually a PDF file sent by e-mail), the grace period is extended by a maximum of one year.
More information on information requirements regarding the right to withdraw from an electricity contract can be found here in a letter sent to energy suppliers in December 2022.
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Binding period
Some contracts have a binding period. This period cannot be longer than 12 months, except for fixed-price contracts. For concluding a contract with a lock-in period, you will receive a financial benefit, for example a discount on electricity or other services. You may terminate such a contract by paying a reasonable termination fee.
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Price information
In all marketing activities, suppliers must provide clear information on prices and other important contractual terms, for example applicable periods.
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Changes in prices and conditions
When your electricity supplier changes the price or other terms of the contract, you must receive direct notification, for example by e-mail or SMS.
Also read: Now you can reserve your PESEL number
Frequently used terms
Spot price agreement
The agreement that the price must be consistent with the spot price (market price) established on the Nord Pool energy exchange. In addition to the spot price, as a customer you must pay an additional fee to the energy supplier (for the so-called transmission).
Standard variable energy price
An agreement in which the electricity supplier agrees to periodic price changes depending on the development of the energy market situation. The price does not change from day to day as with a spot price contract, but depends on the decision of the energy supplier. The supplier is obliged to inform you about the new price 14 days before the price change takes effect.
Fixed price contracts
An agreement to pay a fixed price for the electricity consumed over a certain period of time, such as one year. During the contract period, the utility company can only demand the agreed price, and you as a customer cannot switch suppliers unless you pay a termination fee to withdraw from the contract.
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Source: forbrukertilsynet, Photo: pixabay
Also read: Take advantage of many discounts with the mObywatel application
